It’s no secret that as your business grows past 20 employees, people leadership gets harder - fast.
Your managers are no longer just doing the work. They’re giving feedback, managing performance, navigating conflict, and trying to keep their teams engaged… often with very little guidance or support.
Effective people leadership is a skill like any other, but although it’s something you can learn, it’s not often something that we’re taught. If you’ve just promoted a star performer into a team leader (or if you’re the star performer who’s been promoted!), chances are you’ve got a skill gap between the old job and the new one.
This practical webinar, hosted by HR expert Sylvie Thrush Marsh, is designed to help business owners and managers close that gap - before small people issues turn into big problems.
In this webinar, you'll learn:
Why so many managers become ‘accidental people leaders’ and where things often go wrong
What good people leadership actually looks like in an SMB
The most common mistakes new people leaders make (and how to correct them early)
How business owners can support managers without micromanaging or taking over
The risks of leaving people leaders unsupported and flailing
Who should attend:
Business owners with managers or team leaders reporting to you
Managers or team leaders responsible for leading people
Businesses with 20–100 employees
Leaders feeling the strain of people issues taking up more time and energy than they should
Date & time:
Tuesday, 10 February, 2026 | 12-1 PM NZT
