Customer Stories

Farmer Autovillage


Consistency, compliance, and simplicity: How Farmer Autovillage transformed HR management and secured their people foundations.

Farmer Autovillage is a Tauranga-based vehicle dealership group with a team of 165 employees across 4 locations. Sam Downes is the group’s Health and Safety Manager and HR Assistant, responsible for keeping the business safe, compliant, and well-supported from hiring to offboarding and everything in between. MyHR has transformed the company’s people-management processes, bringing consistency and reliable compliance to a business that needed a professional HR system.

Organisation: Farmer Autovillage / Farmer Motor Group
Industry: Motor vehicle dealership
Location: Tauranga, New Zealand
Team size: 165 employees

The challenge

Shaky foundations, out-of-date agreements, and lack of consistency.

Before joining MyHR, Farmer Autovillage's HR foundations were shaky. Many employment agreements were out-of-date and unsigned, and there was little consistency in how HR was managed across the business. For a team of 165 staff, the absence of a coherent system meant the organisation was exposed — both in terms of meeting its legal obligations and the basic expectation that employees would have the right information and documentation in place.

Something had to change to ensure the business had robust, compliant documentation spanning the entire employment lifecycle. A cutting-edge HR system backed by real Kiwi HR professionals was the answer. 

The solution

Farmer Autovillage switched to MyHR to unify their employment agreements and HR documentation into a single streamlined, digital system. The MyHR platform combines powerful HR software with expert human HR advisory to make to deliver a fast, customised people management solution, including:

  • An intuitive interface for quick setup and ease of use with built-in help resources.

  • On-demand advisory support from a team of HR experts reachable by live chat, email, or phone.

  • Centralised management of employment agreements and other documentation, ensuring they are current and signed.

  • Streamlined employee lifecycle management, from onboarding new starters to performance reviews, disciplinary action, and termination.

  • Full compliance with New Zealand employment legislation and local requirements.

For Sam, MyHR provides an invaluable support system, ensuring that no question is too much trouble for the experienced team and she knows the company’s HR processes are under expert control.

"It keeps everything as it should be. It means that there is no chance of things going wrong — you're fully compliant with all the laws and the employees have the exact information they need."

— Sam Downes, Health and Safety Manager & HR Assistant, Farmer Autovillage

The results

For Sam and the Farmer Autovillage team, MyHR delivers on three levels:

  • Consistency: HR processes and documentation are now aligned across the group, with watertight employment agreements for every employee.

  • Efficiency: Day-to-day HR processes don't eat into time unnecessarily, allowing Sam to focus on boosting the company’s health and safety culture and improving the employee experience.

  • Confidence: Knowing the business is fully aligned with New Zealand employment legislation.

"With the right system in place, the chance of things going wrong has been all but eliminated."

Bottom line

An invaluable investment for people and compliance.

For any organisation looking to get its HR in order — and keep it that way — the combination of smart, easy-to-use software and expert HR support makes MyHR a no-brainer.

Ready to get started? Book a free platform demo today.