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Silverback Treeworks is a tree service based in Squamish, British Columbia, serving greater Vancouver and the Sea-to-Sky corridor. Established in 2007, the business has grown to a team of more than 20 employees, with plans to continue expanding.
Silverback Treeworks’ owner-operator, Andrew Hooper is a man who wears many hats — MyHR has given him the confidence to manage his team professionally, stay on top of regulatory compliance, and build a solid platform for growth.
Organisation: Silverback Treeworks
Industry: Tree care / Arborists
Location: Squamish, BC
Team size: 20+ employees
Critical safety needs without an HR system.
Andrew Hooper is the first to admit he's not an HR professional. But running a growing tree services business — where health and safety is critical and staff training is non-negotiable — he knew he needed to get the HR and safety policy documentation right. With a growing team of workers and no consistent system in place, managing staff in high-pressure situations left too much room for doubt. Andrew needed to be confident that he was doing the right thing by his people and his business.
Real-time support and certification tracking.
Silverback Treeworks brought in MyHR and felt the impact immediately. With MyHR's expert on-call support available in real time, when critical situations arise, Andrew can get the guidance and resources he needs to make sound decisions, fast.
Setting up employee performance reviews on the HR platform was easy, facilitating structured, ongoing conversations between Andrew and his team. They can set goals, identify areas for development, track progress, and document everything in one place. Most importantly for a business where WorkSafeBC compliance is part of daily life, MyHR makes it straightforward to record, track, and share staff training and certifications.
HR at Silverback Treeworks is now organized and built for growth. Andrew has the peace of mind that he’s managing his staff professionally, the business has the HR foundations it needs to keep expanding, and the powerful, easy-to-use HR platform keeps everything consistent.
For Andrew and his team, MyHR means:
Staff training and WorkSafeBC certifications are captured and accessible.
Performance conversations happen regularly and are backed with a clear paper trail.
Expert HR support is on hand to navigate urgent issues with certainty.
Confidence that pays for itself.
For Andrew, the value of MyHR comes down to one thing: confidence. Confidence that his team is being managed well, that his records are in order, and that his business is ready for whatever comes next.
"My favourite thing about MyHR is the confidence it gives me to grow my business. I know that I have a platform within my business to support growth — every month it pays for itself."
— Andrew Hooper, Owner-Operator, Silverback Treeworks
MyHR. Making it easy.
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